Welcome to
Homewell Practice

Dear Patient

We are here to help

It is fantastic that lockdown measures are easing and we are all more able to meet up with friends and family. However the safety of our patients is still our priority, and we need to continue to take more precautions than shops, pubs, schools etc. due to some patients being more vulnerable than others.

As we are still in the COVID-19 pandemic, the NHS recommends that we triage or phone back every patient who wants advice from a nurse, doctor or other healthcare professional.

Did you know? We have provided 17,146 appointments in the last 6 months. We are still very much here for you.

Our surgery is having to work a bit differently to how it used to and the changes you can expect are:
- All appointments requests have an initial telephone contact appointment with a Clinician, to agree if face to face is clinically needed, or if the issue can be dealt with remotely
- Our doors remain shut to reduce large volumes of patients in a crowded waiting area. When we have guidance from the government that large groups can meet inside, we will look at reopening the doors. In the meantime we ask that you use online routes or call us
- Routine Nursing appointments will be face to face unless otherwise stated
- Requesting an appointment online is quick and easy, and by doing so you give us the opportunity to ensure our phone lines are available to those who cannot use online channels

Our opening hours have not changed, and we will continue to be open every weekday between 08:00-13:00 and 14:00 to 18:30 (excluding bank holidays).

If you feel you need to attend the surgery in person we are keen, as we are sure you are too, to avoid transmission of infection. To ensure social distancing, we are closely monitoring how many patients are in our building including sitting in the waiting room. Don’t forget your mask!

Need a vaccination status? Please visit the COVID Vaccination Status section of our website.

You continue to be our priority. We would like to take this opportunity to thank you for your patience and understanding.

Kind regards,
Homewell Partners and Team (18-May-2021)