Temporary registration suspension

HomeTemporary registration suspension

What does this temporary suspension mean for our patients?

This temporary registration suspension only applies to certain patients already registered within the immediate area.

Specifically, if you are currently registered at one of the following practices, we are unable to accept your registration until 31 January 2022:

  • Bosmere Medical Practice
  • The Denmead Practice
  • Oaks Healthcare
  • Park Lane Medical Centre
  • Staunton Surgery
  • The Village Practice

If you are currently registered with a different practice, please visit our Online Registration form to get started.

If you are new to the area and are not currently registered with one of the above practices then we are able to register you. Please visit our Online Registration form to get started.

If you are an existing patients at Homewell, who would like to register a new baby, please visit our Online Registration form to get started.

If you have experienced a breakdown in the relationship with your existing Practice, please visit our Online Registration form to get started.

If you have moved outside of the boundary of your current practice, and your new home is within our catchment area, please visit our Online Registration form to get started.


Why is this the case?

A temporary three-month suspension is being introduced across seven local GP Practices from October 1, 2021, until January 31, 2022, for patients moving from one practice to another in this area.

Apart from our own Practice, the other six Practices involved are:

  • Bosmere Medical Practice, Havant
  • The Denmead Practice
  • Oaks Healthcare, Cowplain
  • Park Lane Medical Centre, Havant
  • Staunton Surgery, Havant
  • The Village Practice, Cowplain

Our area is facing problems relating GP recruitment and retention, and this change is to help us at a time when Practices are under extreme pressure with increased workloads, and in response to an unusually high number of movements of patients between neighbouring Practices.

This temporary suspension has been approved by our commissioners – the NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG) – after 2,319 patients transferred between local Practices in the 13-month period from June 2020 to the end of June 2021.

This large patient movement has caused considerable further pressure on the need for appointments, including GP and same day appointments (as patients are often invited for an appointment and medical checks) as well as all the associated administration work, including the manual transfer of patient files.

During this temporary suspension, Practices will not be in a position to hold a waiting list of patients wishing to register to help prevent a similar situation arising again.

All local Practices offer patient online services, such as eConsult and KLINIK. If patients are finding it difficult to get an appointment; we would encourage the use of these services. Practices are also offering a range of appointment times for routine (pre-booked) and same-day appointments, in the evenings and at weekends. At Homewell, we are offering prebooked appointments to patients where required once requests received are triaged by a member of our clinical team. To request your appointment, please complete our online appointment request form. If you need support, don’t hesitate to call us and we can help complete this on your behalf.

The CCG and all Practices believe that this temporary suspension is the best way to ensure our continued stability.

We would ask patients to please bear with us at this time, and understand that the recent and large shift in patient numbers means that a practice which, a few months ago, could potentially offer a faster appointment than elsewhere may now not be able to do so. Thank you.

For appointments, please complete our online appointment request form.

For more information, please read the frequently asked questions document prepared by your local Clinical Commissioning Group.

The simplest and quickest way to reach your GP to request an appointment, or for anything else, is online via the link below.
To receive the outstanding care that we give to our patients, please register with us. All registration applications can be completed online, or at our surgery. To complete our online registration form, please use the link below.
If you have a query related to test results or a prescription please click the button below. If you have any other reason to contact the surgery, you can also use the link below to get the help you require.