Zero Tolerance

This practice supports the Government’s NHS Zero Tolerance Campaign. Violence and abuse (including verbal abuse) is a growing concern. GP’s and their staff have the right to care for others without the fear of being attacked or abused. We ask that you treat your GP and Practice Staff properly without violence and abuse.

In the event of verbal or physical abuse, we have the right to remove patients from our list with immediate effect in order to safeguard practice staff, patients and other persons. We are obliged to record in the patient’s medical records, the fact of the removal and circumstances leading to it. The PCT is then responsible for providing further medical care for such patients.